1. Look for signs of different feelings.

2. Tell yourself what the problem is.

3. Decide on your goal.

4. Stop and think of as many solutions to the problem as you can.

5. For each solution, think of all the things that might happen  next.

6. Choose your best solution.

7. Plan it and make a final check.

BUILDING SOCIAL PROBLEM-SOLVING SKILLS - Guidelines from a School-Based Program

Maurice J. Elias & John F. Clabby, Jossey-Bass Publishers,  San Francisco, 1992